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Cancel Reasons

The process of cancelling or delaying purchase orders/line items/copies is the same whether you are intending to cancel or delay. The only difference is what cancel reason you choose.

When you choose a cancel reason with the prefix Cancelled it has a hidden meaning of “Keep Debits: No (False).” This means that your fund debits, (your encumbrance) for that item, are removed and the money is returned to the fund. The intention is that you will never be receiving that item, and you no longer want your money to be encumbered for it. Usually the item is also cancelled with the vendor.

When you choose a cancel reason with the prefix Delayed it has a hidden meaning of “Keep Debits: Yes (True).” This means that your fund debits, (your encumbrance) for that item, are kept. Therefore your money remains encumbered. The intention is that you will, at some point, receive this item and you would like the money to remain encumbered in your fund. Usually the item remains on order with the vendor.

Cancel reasons can be assigned to a purchase order/line item/copy by the user or by an EDI order response that is retrieved from the vendor by Evergreen.

The cancel reasons with a use defined in the table below are commonly used in our Evergreen system.

Cancel ReasonUseKeep Debits (Y/N)
Cancelled: by VendorThe vendor has cancelled the orderN
Cancelled: DeletedA general use cancel reason N
Cancelled: FulfilledN
Cancelled: Invalid ISBNN
Cancelled: Not AcceptedThis line item is not accepted by the sellerN
Cancelled: Not FoundN
Cancelled: PostponedTitle has been postponedN
Delayed: Accepted with amendmentY
Delayed: Accepted without amendmentY
Delayed: BackorderedThe item is not currently in stockY
Delayed: ChangedY
Delayed: Delivered but lostY
Delayed: No ActionY
Delayed: Ordered QuantityY
Delayed: Pieces DeliveredY
Delayed: Split QuantityY
Updated on May 22, 2023

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